# Emergency Assistance Disclaimer

- Link: https://www.alquimedez.com/mental-health-care-patient-and-services/calling-911
- Published: 2023-01-06T04:59:25+00:00
- Author: alquimedezhemo

**EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEBSITE.**
If you are experiencing
a medical or mental health emergency or believe that you or someone else is in immediate
danger, please call **911** (in the U.S.) or your local emergency number immediately.

**When calling 911, please be prepared to provide:**

 * The location of the emergency, including the street address.
 * The phone number you are calling from.
 * The nature of the emergency (medical, fire, crime, etc.).
 * Additional details, such as:
    - A physical description of anyone involved in the emergency.
    - A description of any hazards (e.g., fire) or the condition of the person experiencing
      symptoms.
    - Details of any injuries or medical symptoms, such as difficulty breathing 
      or loss of consciousness.

**Follow the instructions provided by the 911 operator**.They may guide you through
steps like performing CPR, aiding someone who is choking, or providing first aid.
Stay on the line until you are told it is safe to hang up.

---

**Mental Health Crisis Help**

If you or someone you know is experiencing a **mental health crisis**, you may also
seek immediate support by calling:

 * **National Suicide & Crisis Lifeline**: Dial **988** (U.S. only)
   Available 24/
   7 for free, confidential support from trained counselors.
 * **Crisis Text Line**:
   Text **HELLO** to **741741** to be connected to a trained
   crisis counselor (U.S. and select countries).

For **non-U.S. residents**, please contact your local emergency services for immediate
assistance.

---

**When to Call for Emergency Assistance**

Please call **911** or your local emergency number if you are experiencing **any
of the following symptoms** that may require immediate medical or mental health 
assistance:

 * **Physical Health Emergencies:**
    - Difficulty breathing or shortness of breath.
    - Persistent chest pain or pressure.
    - Severe allergic reactions (swelling, difficulty breathing, etc.).
    - New confusion or inability to stay awake or alert.
    - Bluish lips, face, or other signs of oxygen deprivation.
    - Sudden numbness, weakness, or slurred speech (possible signs of stroke).
 * **Mental Health Emergencies:**
    - If you feel like hurting yourself or others.
    - Severe panic attacks that prevent daily functioning.
    - Extreme mood swings or sudden, intense depression.
    - Hallucinations, paranoia, or delusions.
    - Behaviors that are out of control or pose a danger to yourself or others.

If you experience these or any other alarming symptoms, please seek emergency medical
assistance immediately.

---

**Important Note Regarding Telehealth and Online Services**

**Alquimedez Mental Health Counseling** offers telehealth and remote mental health
services; however, these services are **not designed for emergencies**. If you need
emergency care, please call **911** or visit the nearest emergency room. Do not 
use telehealth services for urgent or life-threatening conditions.

---

**Privacy and Confidentiality**

At **Alquimedez Mental Health Counseling**, we are committed to maintaining your
privacy and confidentiality, including during telehealth consultations. All communication
through our digital platforms complies with the **Health Insurance Portability and
Accountability Act (HIPAA)** to protect your personal health information. However,
in the event of an emergency, critical health data may be shared with emergency 
responders to ensure your safety.

---

**Additional Resources**

For more information about when to call 911, please visit [911.gov](https://www.911.gov/calling-911/).

For mental health support services and resources, please visit:

 * [National Suicide & Crisis Lifeline](https://988lifeline.org)
 * [Crisis Text Line](https://www.crisistextline.org)

For non-emergency mental health support, contact us directly at **Alquimedez Mental
Health Counseling** during regular business hours at **315-505-2400** or via email
at [**info@alquimedez.com**](https://www.alquimedez.com/mental-health-care-patient-and-services/info@alquimedez.com)

Weekdays Schedule

Monday – Friday From8:00 am to 7:00 pm EST

 

Weekend Schedule

Saturday – Sunday from 9:00 am to 5:00 pm EST