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How can we help?

Contact Alquimedez Mental Health Counseling for help requesting an appointment, accessing the patient portal, or asking about billing and insurance verification.

Request an Appointment   |   Patient Portal

Submitting a request does not confirm an appointment. Our team will review your information and help with the next steps.

Phone Number: 315-505-2400

Office Hours

Monday–Friday: 8:00 a.m.–7:00 p.m.
Saturday–Sunday: 9:00 a.m.–5:00 p.m.
All hours are Eastern Time (EST/EDT).

Send a general inquiry

Use the form below for administrative questions. Please do not include medical records, detailed symptoms, insurance-card images, or payment-card details. For records or sensitive information, ask our team which secure submission method to use.

This form is not monitored for emergencies. If there is an immediate emergency, contact emergency services.

For payment policies, permitted patient responsibility, and billing-dispute information, read our Financial Responsibility Agreement. You can also review our frequently asked questions.

    Fields marked * are required. For administrative questions only.